A Special night storage heater made by Dimplex that customers find quite complex to set up and run, this help has been put here to help you because Dimplex no longer support this heater and it has been discontinued 

Dimplex Duo-Heat Issues

Sorry to inform you this heater has been Discontinued by Dimplex and they no longer support or supply parts for the Duo Heat Storage Heater. Until a time they can find an overseas supplier of the circuit boards that often go within these heaters.  

Please see our easy to use Video on setting up of the night storage part of this heater Click Here